Accessibility Statement

Our Commitment

Sunhaven Care is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Sunhaven Care is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard, though we are actively working to resolve these issues.

Accessibility Features on this Site

• Keyboard Navigation: All interactive elements are fully accessible via keyboard.
• Skip to Content: A "skip to main content" link is provided at the top of the page for screen reader and keyboard users.
• Contrast: Text and background colors have been chosen to meet WCAG AA contrast ratios for readability.
• Semantic HTML: The site uses semantic HTML5 elements to ensure screen readers can easily interpret the page structure.
• Alt Text: All meaningful images contain descriptive alternative text.

Feedback

We welcome your feedback on the accessibility of Sunhaven Care. Please let us know if you encounter accessibility barriers on our website:

• Phone: 1800 786 428
• E-mail: accessibility@sunhavencare.com.au

We try to respond to feedback within 2 business days.